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What is WristSupportBraces.com mission?

    Our mission is to promote the highest standards of safety, quality and cost-effectiveness in healthcare to benefit patient care through research, publishing, education, and consultation.
Can you sell directly to the public or do I have to be a physician or a medical clinic?

How do I place an order?

    This can be done via our secure website, or by contacting our customer service at 1-800-234-9004 and speaking with a representative.
What are your Customer Service hours?

    Monday - Firday 7am - 5pm
    All times are in Central Standard Time
Do you bill to insurance companies?

    WristSupportBraces.com does not bill to insurance companies. We sell directly to the patient. The patient can then take the invoice that is received with our product and turn it in to the insurance company for reimbursement.
What do I do if I’ve ordered the wrong product?

    Contact customer service immediately and request a return authorization number to return the product. Credit will be issued.
How can I get HCPCS codes for a product that I’ve ordered?

    The suggested HCPCS code is printed on the label of the product, which is found near the bottom of the label, identified as Suggested LCODE. The code (if one is suggested) is immediately after this verbiage.
Is WristSupportBraces.com a manufacture or a distributor?

What is the carrier for shipping your product?

What is the cut-off time for ordering and shipping the same day?

    To enable our manufacturing facility to better service the customer’s needs, we require orders to be received by 10am to ship the same day if item(s) need to be made. Orders that are in stock can be ordered as late as 4pm and still ship the same day. Contact customer service to discuss these possibilities.